Tableside Support

Last Updated: October 30, 2026

Questions, bugs or requests: email support@terrorapps.com. Please don't include client information in an email. We never need it to help you.

Common questions

I lost my iPhone. Can I get my records back?

If you turned on backup, install Tableside on your new iPhone, sign in to the same iCloud account, and open Settings › Backup & Restore. Your recovery key arrives through iCloud Keychain, and the app shows the backup it found; tap Restore from this backup. If the key hasn't arrived, tap Enter a recovery key and type in the one from your printed copy. Without the recovery key nobody, including us, can read the backup.

How do I get my records out of Tableside?

Open a client and choose Export for a PDF of a note or the full record, or use Settings › Export everything for a ZIP with CSV files. Export works whether or not you have a subscription.

How do I cancel my subscription?

On your iPhone open Settings › your name › Subscriptions › Tableside, or use Manage subscription in Tableside's Settings. Deleting the app does not cancel it. Refunds are handled by Apple at reportaproblem.apple.com.

I deleted a client by mistake.

Open Settings › Recently Deleted. Deleted clients are kept for 30 days and can be restored until then.

How do I delete my backup?

Settings › Backup & Restore › Delete my backup. This removes the encrypted copy from our service and does not affect records on your iPhone.

See also the Privacy Policy and Terms of Use.