Account & Data Deletion
Last updated: April 16, 2026
Loki respects your right to delete your account and data at any time. This page explains how to request deletion.
In-App Deletion (Recommended)
The fastest way to delete your account and all associated data is directly from the app:
- Open the Loki app
- Go to Settings
- Scroll to the bottom and tap Delete Account
- Confirm the deletion
This will permanently delete your account and all associated data within 30 days.
Email Request
If you are unable to access the app or prefer to request deletion via email, please contact us at:
Email: support@terrorapps.com
Include the following in your request:
- Subject line: Loki — Account Deletion Request
- The email address associated with your Loki account
- Confirmation that you want all your data permanently deleted
We will process your request within 30 days and send a confirmation email when complete.
What Gets Deleted
When you delete your account, we permanently remove:
- Your account profile (email, user ID, favorite leaders, subscription status)
- All financial transaction logs (purchases, sales, trades, lending records, expenses)
- All tournament and event records (events, rounds, match results, prizes, notes)
- All associated statistics and achievement progress
- Your iCloud-synced data (where applicable)
What Is Retained
We may retain the following for a limited period as required by law or for legitimate business purposes:
- Anonymous analytics — Aggregated usage statistics that cannot be linked back to your identity
- Purchase records — Subscription transaction records retained by Apple, Google, or RevenueCat for tax and accounting compliance (these are governed by their respective privacy policies)
- Backup snapshots — May persist in encrypted backups for up to 30 days before being permanently purged
Subscription Cancellation
Account deletion does not automatically cancel an active subscription. To cancel your Loki Premium subscription:
- iOS: Settings → [Your Name] → Subscriptions → Loki → Cancel Subscription
- Android: Google Play Store → Profile → Payments & subscriptions → Subscriptions → Loki → Cancel
We recommend canceling your subscription before deleting your account.
Contact
For questions about data deletion or privacy, contact us at support@terrorapps.com.